Virtual Assistant Naija Hub (VANH) is an online hub dedicated to assisting you in your day to day activities. We offer this assistance at a low cost, enabling our customers to save both time and money.
This site, together with the arrangement and compilation of the content, is the copyrighted property of Virtual Assistant Naija Hub. Nothing contained on this site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any of the copyrights without the written permission of VANH and all related logos, products and services described in our website are copyrighted materials. You may not copy, imitate or use them without VANH prior written consent.
ELIGIBILITY AND AUTHORIZATION
To be eligible for our Services, you must be at least 18 years old. When signing up for our services, you authorize VANH, directly or through third parties, to make any inquiries we consider necessary to validate your identity. This may include asking you for further information, requiring you to take steps to confirm ownership of your email address or financial instruments, and verifying your information against third party databases or through other sources.
FEES FOR USERS
Fees for services can be obtained by contacting VANH. We reserve the right to change our fees at any time. Changes to our fee schedule are effective after we provide you with at least fourteen (14) days’ notice by posting the changes on the Site or contacting you through the email or mailing address listed in your account. Changes in fees for current customers or clients become effective at the beginning of their next billing period. We may choose to temporarily change the fees for our services for promotional events or new services, and such changes are effective when we post the temporary promotional event or new service on the Site.
Gifts may be purchased to be gifted to a third party. Gift may be purchased as plan subscription or hourly plans. Once purchased the user register to use their gift within 30 days. Gift cannot be exchanged for cash value.
CLOSING YOUR ACCOUNT
You may close your Account at any time by logging in to the VANH portals and following the instructions to cancel membership or by contacting a VANH Representative. If your account is not closed before your next billing cycle your account will be renewed. Non active account will be automatically closed after 6 months
Usage of Hours All hours purchased must be used within 30 days of purchase. Clients can rollover up to 25% of the hours left in their current month to the next month of service. Rollover may not be applied to trial hours, special priced plans and noncurrent or non-active plans
We try to make sure that every client is satisfied as possible. However once a renewal is processed we will not be able to grant refunds not including exceptions stated in the TOS. If you plan on discontinuing your membership you can cancel your account any time before the next renewal date by emailing to firstname.lastname@example.org . If you decide to reactivate your account at a later time, you can most definitely get the credit of the balance amount transferred to your account.
TERMS OF USAGE
The services that VANH provides are strictly for our clients. We will not be held accountable for any information that is used by a third party not privy to this agreement.
EXCLUSION OF WARRANTY
VANH AND ANY THIRD PARTY PROVIDERS MAKE NO WARRANTY OF ANY KIND REGARDING THIS SITE AND/OR ANY MATERIALS PROVIDED ON THIS SITE, ALL OF WHICH ARE PROVIDED ON AN ‘AS IS’ BASIS. VANH AND ANY THIRD PARTY PROVIDERS DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY OR RELIABILITY OF ANY OF THE CONTENT OR DATA FOUND ON THIS SITE AND SUCH PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. VANH WILL NOT BE HELD LIABLE FOR THE ACCURACY, COMPLETENESS, CURRENCY OR RELIABILITY OF THE CONTENT OR DATA PROVIDED TO ANY INDIVIDUAL OR FOR ANY BUSINESS, INVESTMENT, COST, OR LOSS ASSOCIATED WITH THE INFORMATION WE PROVIDED. NEITHER VANH NOR ANY THIRD PARTY PROVIDERS WARRANT THAT THIS SITE, ITS SERVERS OR ANY E-MAIL SENT FROM VANH ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU
LIMITATION OF LIABILITY
VANH assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site or you’re downloading of any materials, data, text, images, video or audio from the site. We are also not responsible for any loss attributed to our failure to provide timely reminders to our users. In no event shall VANH or any third party providers or distributors be liable for any injury, loss, claim, damage, or damages, including, but not limited to, any special, exemplary, punitive, indirect, incidental or consequential damages of any kind, whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with (i) any use of this site or content found herein, or (ii) the performance or non-performance by VANH or any third party providers, including, but not limited to, non-performance resulting from bankruptcy, reorganization, insolvency, dissolution or liquidation even if such party has been advised of the possibility of damages to such parties or any other party.
GUARANTEES AND LIABILITIES
If any project or work completed by vanh.com.ng results in loss to you, VANH will suffer no liability. In the event of an error in the completed task, it will be corrected by VANH without any further charges. VANH works to achieve a high level of quality, however due to the varied nature of the work, we offer no guarantees that work completed will satisfy the clients expectation of quality or time taken to complete. Refunds will only be offered based on the quality and time expectation set forth by VANH Management and not by the client.
All questions concerning the construction, validity, enforcement and interpretation of this Agreement shall be governed by and construed and enforced in accordance with the internal laws Nigeria, without regard to the principles of conflicts of law thereof. Each party agrees that all Proceedings concerning the interpretations, enforcement and defense of the transactions contemplated by this Agreement (whether brought against a party hereto or its respective affiliates, directors, officers, shareholders, employees or agents) shall be commenced exclusively in the state and federal courts sitting in the Nigeria. Each party hereto hereby irrevocably submits to the exclusive jurisdiction of the state and federal courts sitting in Nigeria
LIST OF HOLIDAYS:
Our office will be closed on the following days in 2019
|January 1||Tuesday||New Year’s Day|
|April 19||Friday||Good Friday|
|May 1||Wednesday||Workers Day|
|June 12||Wednesday||Democracy Day|
|October 1||Tuesday||Independence Day|
|December 25||Wednesday||Christmas Day|
|December 26||Thursday||Boxing Day|
The terms of the user agreement govern the disclosure of information by and between VANH, (the *Recipient*) and you, the client (the *Discloser*) as of the date of signup.
The parties are willing to disclose such information to each other on the condition that the recipient of the information does not disclose the same to any third party nor make use thereof in any manner except as set out below.
In consideration of such disclosure to each other, it is agreed by and between the parties hereto as follows:
Handling of Confidential Information:
The receiving party undertakes to treat as strictly confidential and not to divulge to any third party any of the information disclosed by the other and not to make use of any such information without the disclosing party’s prior written consent. The obligations of confidentiality and non-disclosure will be honored even after the termination of this agreement, except as required by governmental authorities.
Definition of Confidential Information
As used herein, Confidential Information shall mean any and all technical and non-technical information provided by either party to the other, including but not limited to, trade secrets, information related to current, future, and proposed products and services of each of the parties, and including, without limitation, their respective information concerning research, experimental work, development, financial information, customer lists, employees, business and contractual relationships, sales and marketing plans.
Exceptions to Confidential Information
The above undertaking shall not apply to:
a. Information which after disclosure by the disclosing party is published or becomes generally available to the public, otherwise than through any act or omission on the part of the receiving party;
b. Information which the receiving party can show was in its possession at the time of disclosure and which was not acquired directly from the disclosing party;
c. Information rightfully acquired from others who did not obtain it under the pledge of secrecy to the disclosing party.
d. Information which at the time of disclosure is published or otherwise generally available to the public;
The terms of this Agreement shall be deemed to apply also to the employees or agents or legally associated entities of the receiving party who shall require their said employees or agents or legally associated entities to observe the foregoing obligations.
No Grant of Rights
Neither the execution of this Agreement, nor the disclosure of any Proprietary Information hereunder, shall be construed as granting either expressly or by implication, estoppels or otherwise, any license under any invention or patent now or hereafter owned by or controlled by the parties.
You agree to defend, indemnify and hold VANH, its officers, managers and employees harmless from any claim or demand (including attorneys’ fees) made or incurred by any third party due to or arising out of your breach of this Agreement and/or your use of the Services.
If a dispute arises between you and VANH please contact us first. Our goal is to learn about and address your concerns and, if we are unable to do so to your satisfaction, to provide you with a neutral and cost effective means of resolving the dispute quickly. Disputes between you and VANH regarding our services may be reported to customer service online through VANH help center at any time, or by calling us at 08140012643.
If VANH takes any action to enforce this Agreement, VANH will be entitled to recover from you, and you agree to pay, all reasonable and necessary attorney’s fees, costs, and any cost of arbitration, in addition to any other relief, at law or in equity, to which such parties may be entitled.
Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.
VANH may terminate this Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this site or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which VANH may be entitled, at law or in equity. Upon termination of this Agreement and these terms and conditions, all rights granted to you will terminate and revert to VANH as applicable.
You shall not solicit any employees who are under contract with VANH in the Nigeria or in our other International locations regardless of if they are dedicated to your projects or to other clients for a period of Twenty Four (24) Months after termination of your service contract with VANH. You further agree that, should you be approached by a person who is or has been an employee of VANH during the period described above, you will not offer to nor employ or retain as an independent contractor or agent any such person for a period of 2 years following the termination of their employment. If you default on this clause or wish to hire an employee under contract with VANH as your own employee, a payment equivalent to 12 months of service from our Fulltime(40hours/week) plan would need to be made to VANH prior to releasing the employee.
You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.
VANH may at any time modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.
These terms and conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
This Agreement, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.