The picture above tells one what it means to communicate clearly in all standards.
Good communication skills can help improve productivity and efficiency for a leader.
When what one has communicated is received with no ambiguity, then it’s pretty obvious that clear communication has taken place.
How do you communicate clearly as a leader you may ask, ever heard of the 7 c’s? These c’s will get you on track as to being a good communicator.
- CORRECTNESS: using the appropriate level of grammar, spelling and punctuation accuracy in stating facts and figures. Proper correctness brings confidence in your communication.
- CLARITY: this is the use of easy sentence structure in composing messages. When thee is clarity in presenting ideas, it’s easy for listeners to grasps the meaning being conveyed. Clarity aids comprehension.
- CONCISENESS: A concise message saves time for both the communicator and their audience. Conciseness, in a business message, can be achieved by avoiding wordy expressions and repetition. Using brief and straight to the point sentences, including relevant material makes the message precise without losing the completeness of the message. Conciseness saves time.
- COMPLETENESS: Completeness simply means the message must bear all the necessary information to bring you, your desired response. The sender should answer all the questions, with facts and figures when desirable without going for extra details. Completeness brings the desired response.
- CONSIDERATION: Consideration, like the name implies is to put oneself in the place of receiver while composing a message. It refers to the use of your attitude, emphases positive and pleasant facts, visualizing a reader’s problems, desires, emotions and their response. Consideration brings empathy as it entails the understanding of human nature.
- CONCRETENESS: Being definite, vivid and specific rather than vague, leads to concreteness of the message. Facts and figures being presented in the message should be specified. Concreteness reinforces confidence.
- COURTESY: As a leader almost everything in your business must start and end in courtesy. Courtesy means not only thinking about the receiver but also valuing his/her feelings. Much can be achieved by using polite words and gestures, being appreciative, thoughtful, tactful, and showing respect to the receiver. Courtesy builds goodwill. Courtesy strengthen relations.
So the next time you want to communicate to your team members, think of the 7 c’s and I bet you the message will yield results.